I just renewed my domain name, where's my site?




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Support Center » Knowledgebase » I just renewed my domain name, where's my site?

	I just renewed my domain name, where's my site?

Solution If your domain name expired and the registrar stopped routing to your site and then you made renewal payment, there will be a delay before your site is active by domain name again. This is unrelated to us in any way and we cannot hurry it along. It is entirely related to the processing and propagation of your name at the registrar. This is easily avoided by paying your registration fee before the expiration date.

The delay is because the registrar changes the routing so your name no longer goes to your website data. When payment is received, they release the HOLD and re-update the nameservers correctly. This requires an update to the information stored in name servers across the Internet. This update process is called propagation and occurs when domain name servers (DNS) on the Internet world-wide update their records (DNS tables) to reflect any updates to domain names and IP addresses. The propagation process must be completed for your domain name to be recognized throughout the Internet.

After the registrar processeses your payment, DNS propagation takes approximately 12-36 hours.

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Jul 22 2008 07:12 PM